Legal
Returns & Refund Policy
Our commitment to your satisfaction.
Return window
We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging. Custom or personalized items are not eligible for return.
How to start a return
- Email support@premiercues.co with your order number and reason for return
- We will provide a return authorization and shipping instructions
- Ship the item back using a trackable method
- Refunds are processed within 5-7 business days of receiving the item
Refunds
Approved refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error or a defective product.
Exchanges
We are happy to exchange items of equal or greater value. Contact us at support@premiercues.co to arrange an exchange.
Damaged or defective items
If your item arrives damaged or defective, contact us within 7 days of delivery. We will arrange a replacement or full refund at no cost to you.
Last updated: June 2026
We use cookies to improve your experience. By continuing, you agree to our cookie policy.
I AcceptYour Cart
Add $999.00 more to get free shipping!
- Email:support@premiercues.co
- Phone:+1 701 214 0492