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Shipping & Delivery
Everything you need to know about getting your order.
Processing time
Orders are processed within 1-2 business days. Orders placed on weekends or public holidays are processed the next business day.
Delivery timeframes
United States
5-10 business days
International
7-21 business days
Express (US)
2-4 business days
Freight / cue cases
Additional 2-5 days
Shipping carriers
We ship via USPS, UPS, FedEx, and DHL depending on the destination and package size. A tracking number is emailed once your order ships.
International orders
International customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in our prices or shipping costs.
Lost or delayed shipments
If your order has not arrived within the estimated timeframe, contact us at support@premiercues.co and we will investigate with the carrier.
Last updated: June 2026
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- Email:support@premiercues.co
- Phone:+1 701 214 0492